The short version: We collect only what we need to process your order and provide support โ your name, email address, and payment confirmation. We never see or store the customer data you enter into your Notely CRM notebook. Your notebook lives in your own OneDrive, not on our servers.
1.Who we are
Notely CRM is a digital product sold by Crisp Digitals ("we," "us," "our"). This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase our product.
Contact: krispdigitals@gmail.com
2.What we collect
We collect only the minimum information needed to run our business:
- Purchase information โ your name, email address, and country, collected when you complete a purchase.
- Payment processing information โ handled entirely by Lemon Squeezy and their payment partners. We never see or store your card details.
- Support correspondence โ emails you send us, so we can respond and track ongoing issues.
- Basic website analytics โ aggregate, non-identifying information about how visitors use our site (if analytics are enabled).
3.What we DO NOT collect
To be clear about what stays private:
- We never see or store the customer data you enter into your Notely CRM notebook. Your notebook lives in your own OneDrive. We have no access to it.
- We do not collect your Microsoft account credentials or any data from your Microsoft 365 tenant.
- We do not sell, rent, or trade your information to third parties for marketing purposes.
- We do not use tracking cookies for advertising.
4.How we use your information
We use the information we collect to:
- Process your order and deliver the product.
- Send your purchase receipt and download link.
- Respond to your support requests.
- Send occasional updates about Notely CRM (only if you opt in).
- Comply with legal and tax obligations.
5.Third-party services
We use the following services to run our business. Each has its own privacy policy:
- Lemon Squeezy โ handles all payments and order processing. Their privacy policy.
- Cloudflare โ hosts our website and provides security. Their privacy policy.
- Google Analytics โ if enabled, provides anonymous traffic statistics. Their privacy policy.
We do not sell your information to any of these services, and they are not permitted to use it for their own marketing.
6.Data retention
We keep your purchase and support records for as long as needed to:
- Provide support during your 30-day support window.
- Comply with tax and accounting requirements (typically 7 years).
- Maintain a record of your purchase for any future update delivery.
You may request deletion of your data at any time (see section 9 below).
7.Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate information.
- Delete your information (subject to legal retention requirements).
- Opt out of marketing emails at any time.
- Request a copy of your data in a portable format.
To exercise any of these rights, email krispdigitals@gmail.com. We respond within 30 days.
8.Cookies
Our website uses minimal cookies โ only those necessary for the site to function and (if enabled) for anonymous analytics. We do not use advertising or tracking cookies.
You can disable cookies in your browser settings at any time. This will not affect your ability to purchase or use the product.
9.Data security
We take reasonable steps to protect the information we hold:
- All data is transmitted over HTTPS (encrypted).
- Payment information is never stored on our servers โ it's handled by Lemon Squeezy, which is PCI compliant.
- Access to our systems is limited to authorized personnel only.
No system is 100% secure. If you discover a security issue, please report it to krispdigitals@gmail.com.
10.Children's privacy
Notely CRM is a business product intended for adults. We do not knowingly collect information from anyone under 16. If you believe we have, contact us and we will delete it.
11.International transfers
Our service providers (Lemon Squeezy, Cloudflare) may process data in countries outside your own. By using our site and making a purchase, you consent to this transfer. We choose providers that maintain strong privacy and security standards.
12.Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top. Continued use of our site or product means you accept the revised policy.
13.Contact us
Questions about this Privacy Policy? Email krispdigitals@gmail.com.